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Concierge Work Environment and Etiquettes

Accredited By CPD | High-quality Materials | Video Lessons | Lifetime Access | 24/7 Tutor Support

NextGen Learning

Summary

Price
£15 inc VAT
Study method
Online
Duration
2 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
10 CPD hours / points
CPD What's this?
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students
1 student purchased this course

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Overview

Looking to build a career in Hospitality? Our Concierge Work Environment and Etiquettes course is the perfect opportunity to learn about delivering exceptional customer service, necessary skills, and emergency measures for hotel concierges. With our course, you'll gain a strong understanding of the principles behind the concierge service business and learn how to create a successful career in this industry.

Learning Outcomes:

  • Gain a thorough understanding of Concierge Services and their types
  • Develop the necessary skills to excel in the Hospitality industry as a Concierge
  • Learn the principles of running a successful Concierge Service Business
  • Understand the importance of delivering exceptional customer service
  • Acquire knowledge of Emergency Measures for a Hotel Concierge
  • Master the Concierge Work Environment and Etiquette

CPD

10 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

In the Hospitality industry, Concierge services play a crucial role in creating an unforgettable guest experience. Our Concierge Work Environment and Etiquettes course is designed to equip you with the necessary knowledge and skills to excel in this industry.

This theoretical course covers various modules, including understanding the service, types of Concierge services, necessary skills for any Concierge, principles for a Concierge Service Business, delivering customer service, Concierge work environment and etiquette, and emergency measures for a Hotel Concierge.

By the end of this course, you will gain a thorough understanding of Concierge services, develop the necessary skills to excel in the Hospitality industry as a Concierge, learn the principles of running a successful Concierge Service Business, understand the importance of delivering exceptional customer service, acquire knowledge of emergency measures for a Hotel Concierge, and master the Concierge Work Environment and Etiquettes.

Join us now and unlock endless possibilities in the Hospitality industry!

Certification

Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations.

Who is this course for?

This course is perfect for:

  • Individuals aspiring to become Concierge
  • Hospitality professionals who want to advance in their careers
  • Business owners looking to start or improve their Concierge Service Business
  • Graduates in Hospitality Management
  • Anyone interested in the Hospitality industry

Career path

Our course will prepare you for a range of careers, including:

  • Concierge - starting salary of £18,000 to £22,000 per annum
  • Head Concierge - starting salary of £22,000 to £30,000 per annum
  • Concierge Manager - starting salary of £30,000 to £35,000 per annum
  • Front Office Manager - starting salary of £22,000 to £35,000 per annum
  • Hotel Manager - starting salary of £35,000 to £50,000 per annum

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Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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Similar subjects: Hospitality & catering, Concierge
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